Complete logistics on land, in the air, and at sea.

We handle a wide variety of commercial freight, from general goods and palletised cargo to specialist and high-value items. Whether you’re shipping manufactured products, components, retail stock or project cargo, we’ll assess your requirements and recommend the most suitable service by road, sea or air. If you’re unsure whether your goods are suitable, share the details with us and our team will advise on the best and safest way to move them.

We’re a UK-based logistics provider with a global reach. Through our network of trusted international partners, we arrange imports and exports to and from key markets across Europe, North America, Asia, the Middle East and beyond. If you have a specific route in mind, let us know the collection and delivery points and we’ll confirm available options, transit times and any special requirements.

You can request a quote by contacting our team via phone or email (info@jemlogistics.co.uk), or by submitting an enquiry through our website. Please include as much information as possible: collection and delivery addresses, type of goods, weight and dimensions, preferred mode (road, sea or air) and your required timescales. Once we have these details, we’ll provide a tailored, no‑obligation quotation and outline the next steps to get your shipment booked in.

Transit times depend on the mode of transport, the route and the type of service you select. Road freight within the UK and Europe is typically the quickest over short to medium distances, while air freight is best for urgent international shipments, and ocean freight is usually the most cost-effective option for larger volumes. When you request a quote, we’ll give you an estimated door‑to‑door transit time and keep you updated if anything changes so you always know where you stand.

Yes. We offer shipment tracking so you can see the progress of your freight from collection through to delivery. You’ll receive the relevant reference details when your booking is confirmed, along with instructions on how to access tracking updates. Our operations team is also on hand if you ever need a real‑time update or clarification on the status of your shipment.

Your goods should be securely packed and clearly labelled to withstand handling and transport, whether they’re travelling by road, sea or air. Palletisation, crating or suitable protective packaging may be required depending on the nature of the cargo. In terms of paperwork, you’ll usually need a commercial invoice, packing list and any relevant export or import licences. Our team can advise you on exactly what’s needed for your shipment and destination, and help you get everything in order before collection.

We work with reputable carriers and partners, and follow established procedures to ensure that your goods are handled carefully at every stage of the journey. This includes using suitable equipment, secure facilities where required and clear documentation to minimise the risk of delays or issues in transit. Standard carrier liability applies as per industry norms, and additional cargo insurance can usually be arranged on request for extra peace of mind. We’ll discuss insurance options with you as part of the quotation process so you can choose the level of cover that’s right for your business.

Yes. We can assist with customs entries and documentation for both imports and exports, helping to ensure your shipments move through ports and airports as smoothly as possible. Our team is familiar with the processes and requirements at major UK gateways and will work with you to ensure all information is accurate and complete. If you need support with classification, declarations or specific destination requirements, we’ll guide you through what’s needed and coordinate with the relevant parties on your behalf.